Privacy Policy

This Privacy Policy explains how Zen Corporation (“Zen Corp.,” “we,” “us,” or “our”) handles information in connection with Vikéo and the vikeo.tv website (the “Service”). Vikéo is currently in a pre-launch, coming-soon phase, and your relationship for the Service is with Zen Corporation.

1. Information We Collect

We collect and process limited personal information needed to operate the Service:

• Waitlist submissions (email address) when you join the Vikéo waitlist, so we can manage your queue status and notify you when early access is available.
• Account and authentication data (such as account email, user identifier, and session metadata) if and when account sign-in becomes available, to provide account security and account-linked features.

2. Usage, Device, and Network Information

Beyond the details you submit yourself, the vikeo.tv teaser stores only your waitlist email. Operational telemetry and service-usage information is collected on our behalf by our error-monitoring and diagnostics provider, and can include:

• Device and browser information (browser type, operating system, and similar technical details)
• Usage data (pages viewed, features used, and time spent on the Service)
• Network information such as IP address
• Session replays — a recording of your interactions with the site (such as page views, clicks, and scrolling) — and performance traces, sampled to help us diagnose problems

We use this information to operate, secure, troubleshoot, and improve the Service and to understand product performance. Some technical and network data (including IP address) may be considered personal data under applicable law. When you submit the waitlist form, your IP address is used only transiently to rate-limit abuse and is not stored on your waitlist entry.

3. Cookies and Local Storage

The vikeo.tv teaser does not set any cookies of its own. Your light or dark theme preference is saved in your browser’s local storage on your device. Our error-monitoring and diagnostics provider may set or read cookies or similar storage as part of session replay and performance monitoring. You can clear or control this storage through your browser settings.

4. Third-Party Services

We rely on third-party processors and infrastructure providers to run key parts of the Service. These include:

• Cloud hosting and content delivery providers that store and serve the site and its media.
• Error monitoring and diagnostics providers that help us detect and fix problems, which may include session recording and performance tracing as described above.

These providers process data on our behalf for the purposes above. Their own privacy terms apply to data processed on their platforms.

5. How We Use Your Information

We use the information we collect to operate and maintain the Service, manage the waitlist and early access, communicate with you about Vikéo, secure the Service against abuse, and comply with legal obligations. We do not sell your personal information.

6. External Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.

7. Children’s Privacy

The Service is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.

8. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal data, or to opt out of certain processing. To exercise these rights, contact us using the details below. You can ask us to remove your email from the waitlist at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact Zen Corporation.